1. Information We Collect
a. Personal Information
We may collect personal information that identifies you or can be used to identify you, including but not limited to:
- Identity Data: Name, gender, profile information, date of birth.
- Contact Data: Email address, postal address, phone number, and mobile number.
- Payment Information: Billing address, credit/debit card details, and payment transaction details.
- Account Information: Username, password, preferences, and account settings.
b. Technical Information
When you access our Site, we may automatically collect technical information such as:
- Device Data: IP address, browser type, operating system, and other device-specific data.
- Usage Data: Information about how you use our Site, including page interactions, search queries, access times, and referring URLs.
- Location Data: We may access your location when you enable location sharing features.
c. Marketing and Communications Data
Information about your preferences in receiving marketing information from us, including your communication preferences and records of interactions, such as emails or chats with our support team.
2. How We Use Your Information
Bohra Wear uses your information to provide, maintain, and improve our services, including:
a. Order Processing and Fulfillment
- Process orders placed on the Site.
- Deliver products to your specified address.
- Process payments and refunds, as needed.
- Provide customer support and address queries about your orders.
b. Personalization and User Experience
- Customize your experience on the Site based on your preferences.
- Display products and promotions tailored to your interests.
- Track and analyze your use of the Site to improve its layout, content, and features.
c. Marketing and Promotional Communications
- Send promotional emails and updates about new products, offers, or services, if you opt in.
- Provide marketing messages via email, SMS, or social media.
d. Legal and Security Purposes
- Prevent and detect fraudulent activities and unauthorized access.
- Comply with legal obligations and respond to lawful requests by public authorities.
- Protect the rights, property, and safety of Bohra Wear, our customers, and the public.
3. Disclosure of Your Information
We may share your personal information with third parties in the following scenarios:
a. Service Providers
We may disclose your data to third-party vendors, service providers, and partners who support our business operations, such as payment processors, shipping and logistics providers, and IT service providers.
b. Legal Compliance
We may disclose your information if required by law, court order, or in response to legal processes or government requests.
c. Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the acquiring entity, subject to confidentiality agreements.
d. With Your Consent
We may share your information for purposes other than those described above if you provide us with your explicit consent.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to personalize your experience, analyze site traffic, and improve our Site’s functionality. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.
5. Data Security
We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure access protocols, and regular audits. While we strive to protect your data, please be aware that no method of data transmission or storage is completely secure.
6. Your Rights
As a user of Bohra Wear, you have certain rights regarding your personal information, including:
- Access: You have the right to access your personal information and request a copy.
- Correction: You can request corrections to inaccurate or incomplete information.
- Deletion: You have the right to request deletion of your personal information, subject to certain legal requirements.
- Objection: You may object to the processing of your data for marketing or other purposes.
- Data Portability: You can request the transfer of your data to another service provider where feasible.
To exercise your rights, please contact us using the contact information provided at the end of this policy.
7. Retention of Information
We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. When we no longer need your information, we will securely delete or anonymize it in compliance with applicable laws.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of other sites. We encourage you to review the privacy policies of any site you visit through our links.
9. Children’s Privacy
Bohra Wear does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate actions.
10. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page and updating the effective date.